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Check-in Options and Locations
Online check-in
Refer here to learn more.
At the airport
You may choose to check in for your flight with us at the airport. You are required to check-in at the airport in person if you are:
- an unaccompanied minor;
- a Passenger travelling with an infant; or
- a Passenger with special need requirements.
In order to check-in at the airport, please proceed to the check-in counter identified for your departure location:
| Airport | Click for more information |
| Armidale | Main Terminal |
| Biloela (Thangool) | Main Terminal |
| Brisbane | Domestic Terminal, Ground Floor |
| Bundaberg | Main Terminal |
| Canberra | Main Terminal, Level 2 |
| Coffs Harbour | Main Terminal |
| Dubbo | Main Terminal |
| Hobart | Main Terminal |
| Inverell | Main Terminal |
| Launceston | Main Terminal |
| Melbourne (Tullamarine) | Terminal 4 (T4), Ground Floor |
| Narrabri | Main Terminal |
| Newcastle | Main Terminal |
| Orange | Main Terminal |
| Tamworth | Main Terminal |
* Check-in cannot be completed at check-in self-service kiosk machines.
