Fare Rules

The table below is intended as a guide only to our Fare Rules. Unless we state otherwise:

dollars or ‘$’ is a reference to Australian dollars; and
all dollar amounts include any applicable GST.

Full Fare Rules can also be viewed during the booking process or you can contact us at reservations@linkairways.com or an Authorised Agents for further details. Note that fare type 'Standard' was previously referred to as 'Discount' and fare type 'Freedom' was previously referred to as 'Saver'.

Fare Type	Deal	Standard	Freedom	Flexible
Fare Class	N / S / V	L / M	H / K	Y / B
Frequent Flyer	Velocity Frequent Flyer, earn 2 points per $1 spent.	Velocity Frequent Flyer, earn 2 points per $1 spent.	Velocity Frequent Flyer, earn 5 points per $1 spent.	Velocity Frequent Flyer, earn 5 points per $1 spent.
Airport Lounges	Lounge access is not available.	Lounge access is not available.	Complimentary access to Virgin Australia lounges	Complimentary access to Virgin Australia lounges
Booking Changes (including no show)	Before the day of scheduled departure: changes can be made on-line at the Link Airways website, by contacting our office on 1300 851 269 or contacting an Authorised Agent; for changes made over the phone, you must pay the Service Fee applicable as at the date of the change; your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met; at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare; your new booking must be for travel anywhere on the Link Airways network within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; and the original ticket value is non-refundable and remains non-refundable at all times. Changes on the day of scheduled departure: not permitted. Loss of fare.	Before the day of scheduled departure: changes can be made on-line at the Link Airways website, by contacting our office on 1300 851 269 or contacting an Authorised Agent; for changes made over the phone, you must pay the Service Fee applicable as at the date of the change; your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met; at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare; your new booking must be for travel anywhere on the Link Airways network within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; and the original ticket value is non-refundable and remains non-refundable at all times. Changes on the day of scheduled departure: not permitted. Loss of fare.	Up to 30 minutes before the scheduled departure time: changes can be made on-line at the Link Airways website, by contacting our office on 1300 851 269 or contacting an Authorised Agent; for changes made over the phone, you must pay the Service Fee applicable as at the date of the change; your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met; at the time of making the change you must pay the Booking Change Fee applicable and any fare difference between the fare for your new booking and the original fare; and your new booking must be for travel anywhere on the Link Airways network within 12 months of the date the original ticket was issued. Within 30 minutes of the scheduled departure time: not permitted. Loss of fare.	Up to 30 minutes before the scheduled departure time: changes can be made on-line at the Link Airways website, by contacting our office on 1300 851 269 or contacting an Authorised Agent; for changes made over the phone, you must pay the Service Fee applicable as at the date of the change; your original fare may be used as credit towards the payment of a new fare of equal or higher value, provided the new fare conditions are met; at the time of making the change you must pay any fare difference between the fare for your new booking and the original fare; and your new booking must be for travel anywhere on the Link Airways network within 12 months of the date the original ticket was issued. Within 30 minutes of the scheduled departure time: not permitted. Loss of fare.
Name Changes	Not permitted.	Not permitted.	Permitted up to 30 minutes before the scheduled departure time. At the time of making the change you must pay the Booking Name Change Fee applicable.	Permitted up to 30 minutes before the scheduled departure time.
Cancellations (including no show)	Before the day of scheduled departure: re-booking – see ‘Booking Changes’ above; ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Link Airways network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; no refund; any credit is the Australian dollar price; and the original ticket value is non-refundable and remains non-refundable at all times. On the day of scheduled departure: not permitted. Loss of fare.	Before the day of scheduled departure: re-booking – see ‘Booking Changes’ above; ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Link Airways network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued. However, you cannot use the credit to re-book and travel on the same day; no refund; any credit is the Australian dollar price; and the original ticket value is non-refundable and remains non-refundable at all times. On the day of scheduled departure: not permitted. Loss of fare.	Up to 30 minutes before the scheduled departure time: re-booking – see ‘Booking Changes’ above; ticket value can be used towards a new booking of equal or higher value for travel anywhere on the Link Airways network within 12 months of the date that the original ticket was issued. This credit must be used within 12 months of the date the original ticket was issued; refund permitted – a Booking Cancellation Fee per person applies; and any refund or credit is the Australian dollar price. Within 30 minutes of the scheduled departure time: not permitted. Loss of fare.	Up to 30 minutes before the scheduled departure time: fare is fully refundable; and any refund or credit is the Australian dollar price. Within 30 minutes of the scheduled departure time: not permitted. Loss of fare.
Children / Infants	Child discounts do not apply. Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.	Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors. Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.	Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors. Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.	Children aged between 2 to 11 years on the date of their return flight or single flight (if traveling one way) can travel at 75% of the adult fare, plus any airport taxes. Does not apply for Unaccompanied Minors. Infants (under 2 years) without a seat travel free of charge. Infants must be accompanied, with a maximum of one infant per adult travelling.
Other Information	A Service Fee will apply to all phone bookings made with Link Airways reservations. This fee is not charged for bookings made directly via the Link Airways website. A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Link Airways.	A Service Fee will apply to all phone bookings made with Link Airways reservations. This fee is not charged for bookings made directly via the Link Airways website. A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Link Airways.	A Service Fee will apply to all phone bookings made with Link Airways reservations. This fee is not charged for bookings made directly via the Link Airways website. A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Link Airways.	A Service Fee will apply to all phone bookings made with Link Airways reservations. This fee is not charged for bookings made directly via the Link Airways website. A Credit Card Payment Fee will be charged for all cards used when making a booking directly with Link Airways.